Return Policy
Last Updated: 5.1.2026
Overview
All purchases are considered final. Due to the nature of our international distribution system and cross-border logistics, we do not accept returns or issue refunds once an order has been processed.
No Returns or Refunds
- All sales are final
- Orders cannot be returned or refunded once processed
- This policy applies to all products unless otherwise required by law
International Distribution
Our products are distributed through a global network of partners and fulfillment centers. Due to customs regulations, international shipping constraints, and compliance requirements, returns are not feasible.
Product Inspection Upon Delivery
- Please inspect your order immediately upon delivery
- If your item arrives damaged or defective, you must notify us within 48 hours of receipt
- Failure to report within this timeframe may limit our ability to assist
- Self-collection orders are subject to the same inspection requirements
Damaged or Defective Items
If you receive a damaged or defective item:
- Contact support within 48 hours of delivery
- Provide photos of the damaged or defective product
- Provide any requested order or product details
- Our team will review the claim and determine eligibility
Replacement Consideration
- Replacements may be offered for verified manufacturing defects or shipping damage
- All replacements are subject to availability
- Approval is at the sole discretion of the company
Customer Acknowledgment
By completing a purchase, you acknowledge and agree to this No Return / No Refund policy.
Contact Information
Policy Updates
We reserve the right to update or modify this policy at any time. Changes will apply to purchases made after the updated policy is posted.